Product Guarantee & Warranty

We guarantee to take the upmost care to ensure your blinds are manufactured to ensure we meet the best possible standards; our key aim is to ensure that you are completely satisfied with your purchase. All our products are manufactured to exacting standards and our assurance is that should there be any defect in materials or workmanship, we will repair the defective part, or replace the defective part without charge. We will only repair or replace the defective parts without charge, providing that the product that Boston Blinds has provided has not been subject to any misuse or any negligence.

We provide a 3 year guarantee consisting of a standard 1 year manufacturers warranty and our Boston Blinds 2 year extended guarantee. This means that if any of the components fail within the 3 years from the order date, we will replace these free of charge.

Scope Of Warranty

 Year 1Year 2Year 3
Components (like or similar)
Cords
Labour, Collection & Deliveryxx

Our guarantee is simple and straightforward with just a few obvious conditions and obvious exclusions to the 3 year warranty. The exclusions we have are as follows:

  • Accident
  • Alteration
  • Exposure to Elements
  • Misuse
  • Failure to follow measurement & installation cleaning instructions
  • Blinds fitted in non-domestic environments
  • Normal wear and tear
  • Normal fading of fabrics & dyes